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What you should know

Call the Insurance Hotline
on 1300 650 255

Email a Home Insurance Expert

Apply now

 
Why insure with us?
Westpac, Australia's oldest bank, has provided quality insurance services for over 30 years and currently meets the insurance needs of over 720,000 customers.

By insuring with Westpac, you will receive competitive prices and benefits and the security and assurance of knowing that:
  • If you make a valid claim it will be paid – and quickly
  • Your policy cover is with an established and reputable insurer
  • The insurance process has been made as simple and as straight-forward as possible

How to apply
Applying for Home and Contents Insurance is a simple and convenient process:
Compare our policies and features
We offer three policy levels:
  • Essential Care - low cost cover for buildings and/or contents
  • Quality Care - cost effective cover to protect your home and contents against a range of defined events
  • Premier Care - extends the cover provided by Quality Care to include accidental loss or damage anywhere in Australia
See and compare our policy levels and features or get a copy of the Product Disclosure Statement.

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Insuring your personal valuables
See which of your possessions are covered under our Contents policies and which should be covered separately under Personal Valuables Insurance.

Handy insurance hints and tips
  • Select carefully - not all insurance cover is the same.
  • It's not enough to compare prices - you must also compare the cover provided as well as limits and policy exclusions.
  • Policies look similar but there are differences in type, item limits, conditions and exclusions which can result in a significantly different outcome when you make a claim.
When comparing products, check the policy cover for:
  • Defined events or accidental loss or damage
  • Legal liability in Australia and worldwide
  • Burning out of electric motors
  • Accidental breakage of fixed glass
  • New-for-old replacement regardless of age
  • Flooding
Make sure you choose the right cover and you get what you are paying for.

Discounts and ways to save on premiums
All discounts are applied automatically when you apply for a quote.

You could qualify for a discount if:
  • You combine your building and contents cover in one policy
  • You are aged over 55 years
  • Your home has deadlocks and window locks
  • Your home has a burglar alarm
  • You select a higher than standard excess
  • You qualify for a no claims bonus

To take advantage of these discounts, simply complete the home and/or contents quote online.

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Supporting you in an emergency
Call the Claims Helpline on 1300 369 989 and the details will be taken over the phone. A claims manager is assigned to your claim and will see the matter through to completion.

In the event you are affected by a catastrophe or a disaster we will act in a fast, professional, practical and compassionate manner.

There may be delays due to a large volume claims. We will endeavour to fast track assessments and the decision-making process of claims.

To assist in alleviating your immediate hardship, we are also able to make an advance payment on your claim directly to your Westpac account.

Your policy also provides additional benefits such as emergency accommodation for your family including your pets as well as emergency storage of your contents.

Find out more about making a claim.

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Need help?

Check our FAQs or call the Insurance Helpline 1300 650 255.

General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include Product Disclosure Statements (PDS) for some products. The PDS is relevant when deciding whether to acquire or hold a product. View our ABN & RSE Numbers for Superannuation entities.

By accessing and viewing this website you agree to be bound by the Terms and Conditions of this website.

This insurance product is issued by Westpac General Insurance Limited ABN 99 003 719 319 (WGIL) and distributed by Westpac Banking Corporation ABN 33 007 457 141(the Bank). This policy is subject to conditions, limits and exclusions on cover, which are explained in the policy wording. No Westpac Group company (other than the Bank as policy distributor and WGIL) has any liability in connection with the policy or this information. In some states, the Domestic Workers Compensation cover is issued and guaranteed only by Allianz Australia Insurance Limited ABN 15 000 122 850.

Copyright © 2009 Westpac Banking Corporation ABN 33 007 457 141