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Policy levels and features

Call the Insurance Hotline
on 1300 650 255

Email a Home Insurance Expert

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We offer three levels of cover:

  • Essential Care - low cost cover for buildings and/or contents
  • Quality Care - cost effective cover to protect your home and contents against a range of defined events listed below
  • Premier Care - extends the cover provided by Quality Care to include accidental loss or damage anywhere in Australia
with the following cover limits:Defined events - building and contents

What will I be covered againstEssential CareQuality CarePremier Care
Fireyes yesyes
Explosionyesyesyes
Lightningyesyesyes
Earthquakeyesyesyes
Malicious Actsyesyesyes
Riot & Civil Commotionyesyesyes
Impactyesyesyes
Falling trees & Branchesyesyesyes
Storm including Cyclone, Hail, Wind, Snow or Rainyes
Excludes fences, gates or freestanding walls
yesyes
Flood Action of the Sea Highwater or Tsunamiyesyesyes
Theft or Attempted Theftyes
Burglary with signs of forced entry only
yesyes
Escape of Liquidyes
Escape of Liquid from shower recesses is excluded
yesyes
Accidental Breakage of GlassNoyesyes
Electrical Motor BurnoutNoyesyes
Accidental Loss & DamageNoNoyes
Legal Liabilityyes
$20 million
yes
$20 million
yes
$20 million
Domestic workers Comp
Applicable to contents ONLY
Noyesyes

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Additional benefits - home building



What other expenses are covered?Essential CareQuality CarePremier Care
Demolition & Removal of Debrisyes
Included in sum insured
yes
Included in sum insured
yes
Included in sum insured
Professional Feesyes
Included in sum insured
yes
Included in sum insured
yes
Included in sum insured
Local & State Authority Requirementsyes
Included in sum insured
yes
Included in sum insured
yes
Included in sum insured
Temporary Repairs and Protectionyes
Included in sum insured
yes
Included in sum insured
yes
Included in sum insured
Fire Brigade & Service Chargesyes
Up to $5,000
yes
Up to $5,000
yes
Up to $5,000
Emergency Accommodationyes
Limit of $10,000
Applicable to building only
yes
10% of the sum insured or cost of accommodation for up to 12 months from the date of the event (whichever is lesser)
yes
10% of the sum insured or cost of accommodation for up to 12 months from the date of the event (whichever is lesser)
Loss of RentNoyes
10% of the sum insured or the amount of lost rent for up to 12 months from the date of the event (whichever is lesser)
yes
10% of the sum insured or cost of accommodation for up to 12 months from the date of the event (whichever is lesser)
External Locks & KeysNoyes
Up to $500
yes
Up to $500
Rainwater TanksNoyes
Up to $3000
yes
Up to $3000
Unsecured Fixtures or Materials
- Renovations
NoNoyes
Up to $1000
Landscaping and Garden Re-Establishment CostsNoNoyes
Up to $5,000
Landlords' FittingsNoyes
Loss or damage to light fittings, fixed carpet & window coverings due to a defined event. Up to $15,000
No
Purchasing a HomeNoyes
Loss or damage to fittings, fixed carpet & window coverings due to a defined event Up to $15000
yes
Loss or damage to fittings, fixed carpet & window coverings due to a defined event Up to $15000
Construction - Owner BuilderNoyesNo

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Additional benefits - home contents

What other expenses are covered?Essential CareQuality CarePremier Care
Removal of Debrisyes
Included in sum insured
yes
Included in sum insured
yes
Included in sum insured
Fire Brigade & Service Chargesyes
Up to $5,000
yes
Up to $5,000
yes
Up to $5,000
Emergency AccommodationNoyes
10% of the sum insured or cost of accommodation for up to 12 months from the date of the event (whichever is lesser)
yes
10% of the sum insured or cost of accommodation for up to 12 months from the date of the event (whichever is lesser)
Emergency Storage of ContentsNoyes
10% of the sum insured or cost of storage for up to 12 months from the date of the event (whichever is lesser)
yes
10% of the sum insured or cost of storage for up to 12 months from the date of the event (whichever is lesser)
Temporary Accommodation for PetsNoyes
Up to $5,000
yes
Up to $5,000
Compensation for Fatal InjuryNoyes
Up to $5,000
yes
Up to $5,000
Frozen Food LossNoyes
Up to $500
yes
Up to $500
Credit Card LossNoyes
Up to $1,000
yes
Up to $1,000
Veterinary ExpensesNoNoyes
Up to $500
Loss of Computer RecordsNoNoyes
Up to $3,000
Contents in TransitNoNoyes
Up to 20% of the contents sum insured

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Contents limits

What are the contents limits?Essential CareQuality CarePremier Care
Jewellery and Watchesyes
$500 per item
$3,000 in total for all items in one claim (Specified Personal Valuables Insurance is available if more cover required)
yes
$1,000 per item
$5,000 in total for all items in one claim (Specified Personal Valuables Insurance is available if more cover required)
yes
$2,000 per item $10,000 in total for all items in one claim (Specified Personal Valuables Insurance is available if more cover required)
Artworks, Collections and Collectiblesyes
$3,000
yes
$10,000
yes
20,000 At Home

$10,000 Elsewhere in Australia
Property belonging to Guests or VisitorsNoyes
$2,000
yes
$5,000 At home
Tools & Equipment of TradeNoyes
$2,000
yes
$3,000 At home
yes
$1,000 Elsewhere in Australia
Mobiles Phones, Computer Equipment & Property used in connection with a Home OfficeNoyes
$10,000
yes
$15,000 At home
yes
$5,000 Elsewhere in Australia
Unattached Motor Vehicle & Marine Pleasure Craft Accessories & PartsNoyes
$500
yes
$1,000 At home
yes
$500 Elsewhere in Australia
Money & other Negotiable Financial DocumentsNoyes
$500
yes
$1,000 At home
yes
$1,000 Elsewhere in Australia
DocumentsNoyes
$1,000
yes
$2,000 At home
yes
$2,000 Elsewhere in Australia
Unset Stonesyes
$500
yes
$1,000
yes
$2,000 At home
yes
$2,000 Elsewhere in Australia
Sporting Equipment (including bicycles)yes
$2,000 maximum for all items in one claim
yes
No limit
yes
No limit
Electronic, Audio Visual & Computer Equipment (including computers, televisions & stereo systems)yes
$3,000 maximum for all items in one claim
yes
No limit
yes
No limit
CDs, DVDs, Videos, Computer Games & Softwareyes
$1,000 maximum for all items in one claim
yes
No limit
yes
No limit
Mortgage DischargeNoyes
Up to $1,000
yes
Up to $1,000

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General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include Product Disclosure Statements (PDS) for some products. The PDS is relevant when deciding whether to acquire or hold a product. View our ABN & RSE Numbers for Superannuation entities.

By accessing and viewing this website you agree to be bound by the Terms and Conditions of this website.

This insurance product is issued by Westpac General Insurance Limited ABN 99 003 719 319 (WGIL) and distributed by Westpac Banking Corporation ABN 33 007 457 141(the Bank). This policy is subject to conditions, limits and exclusions on cover, which are explained in the policy wording. No Westpac Group company (other than the Bank as policy distributor and WGIL) has any liability in connection with the policy or this information. In some states, the Domestic Workers Compensation cover is issued and guaranteed only by Allianz Australia Insurance Limited ABN 15 000 122 850.

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