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Westpac Institutional Bank continues to achieve outstanding results within the corporate and institutional space. According to Peter Lee Associates, we are the clear No. 1 Lead Domestic Transactional Bank in Australia and the market leader when it comes to delivering outstanding satisfaction to our clients. Based on recent INFINZ results, we are also New Zealand "Bank of the Year".

• Transactional Banking
• Capital and Loans Markets
• Financial Markets
• Relationship Banking

Transactional Banking
Supported by our commitment to innovation, state-of-the-art technology and high quality service, our priority is to help our clients achieve their business goals with unique cash management and transaction service solutions.

Evidence of Westpac's strengths across transactional banking:

• No.1 lead domestic transactional bank (Peter Lee Associates Transactional Banking survey Australia 2004-08)
• No.1 overall relationship strength index (Peter Lee Associates Transactional Banking survey, Australia 2004-08 and Transactional Banking survey, New Zealand 2005-08)
• No.1 for customer satisfaction (Peter Lee Associates Transactional Banking survey, Australia 2007 & 2008 and Transactional Banking survey, New Zealand 2005-08)
• Westpac is highly regarded in the following areas: (Peter Lee Associates Transactional Banking survey, Australia 2005-07 and Transactional banking survey, New Zealand 2005-08)
  • No.1 for providing value-added services
  • No.1 for new product development initiatives
• Westpac's Corporate On-line platform receives high levels of industry recognition¹ (Peter Lee Associates Transactional Banking survey, Australia 2008)
  • No.1 for account balance and transaction information reporting
  • No.1 for transaction initiation and processing
  • No.1 for customer service and support
  • No.1 for user-friendliness
  • No.1 for overall features and functionality
  • No.1 for overall value for money

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Capital and Loans Markets
With one of the largest distribution networks in Australasia and globally, clients are assured of professional expertise and extensive access to investors to meet their capital and loans requirements.

Overview of our capital and loans markets expertise:

• Australia and New Zealand Bond House (IFR Asia Awards 2004, 2006, 2007)
• Best Local Bond Deal, Swiss Re, A$750 million perpetual notes, joint lead manager (FinanceAsia Achievement Awards 2007)
• Kangaroo Deal of the Year , Swiss Re, A$750 million two-tranche T1 deal, joint lead manager (KangaNews Awards 2007)
• No.1 Australian debt excl. self-funded deals (Thomson Financial 2006, 2007)
• No.1 Australian domestic bonds (Bloomberg 2007)
• No.1 Australian domestic non-kangaroo bonds (Bloomberg 2006, 2007)
• No.1 Australian public domestic non-government bonds incl. self-led deals (Insto 2007)
• No.1 Australian public domestic total supply incl. self-led deals (Insto 2007)
• No.1 New Zealand public domestic asset-backed securities (Insto 2007)

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Financial Markets
With consistent recognition as the leading bank for AUD and NZD risk management and having an extensive global footprint, our team of financial markets experts provide the highest quality advice, research, execution and settlement to meet our clients' foreign exchange, interest rate and commodity exposure needs.

Our financial markets capability includes:

• No.1 market share for foreign exchange (Peter Lee Associates Foreign Exchange survey, Australia 2005-2008)
• No.1 sales strength² for foreign exchange (Peter Lee Associates Foreign Exchange survey, Australia 2005-2008)
• Westpac's Foreign Exchange team achieved high levels of recognition for: (Peter Lee Associates Foreign Exchange survey, Australia 2008)
  • No.1 Most active coverage
  • No.1 Best use of time
  • No.1 Effectiveness of dealers at using and interpreting research
  • No.1 Access to analysts and economists
• Westpac's Interest Rate Derivatives team achieved high levels of recognition for: (Peter Lee Associates Interest Rate Derivatives survey, Australia 2008)
  • No.1 Best personal relationships
  • No.1 Most useful interest rate forecasts and trend analysis
  • No.1 Most useful advice and support
  • No.1 Most effective dealers at interpreting research
• Best domestic provider of Foreign Exchange services in Australia for financial institutions (AsiaMoney FX Poll 2006 & 2007)

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Relationship Banking
Our relationship management teams are supported by specialised industry expertise, working together to provide clients with the best and most comprehensive customised banking solutions.

Westpac's relationship strength is exemplified by the following rankings:

• No.1 for customer satisfaction (Peter Lee Associates Relationship Banking survey, Australia 2007³& 2008³ and Relationship Banking survey, New Zealand 2007 & 2008)
• No.1 most likely to recommend to an associate (Peter Lee Associates Relationship Banking survey, Australia 2008)
• Westpac is highly regarded in the following areas: (Peter Lee Associates Relationship Banking survey, Australia 2008)
  • No.1 for understanding transactional banking needs best
  • No.1 for best sector analysts

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1. As ranked against the Top 8 competitor platforms
2. As measured by the Sales Strength Index
3. = No.1 in 2008