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Managing your card

 

The following services apply to all our credit card products.

• Credit limit increase
• Supplementary/additional cards
• Internet Banking
• Balance transfer
• Card Autopay
• Lost or stolen Card
• Transfer your recurring direct debits
• Facility/Card Maintenance Forms
• Pen or PIN verification
• Qantas Frequent Flyer Program membership (BusinessChoice Rewards card only)

Credit limit increase

Need extra funds for a large business purchase or in case of emergency? With an increase to your business card limit you could afford the little (or big) extras, or consolidate all your expenses on the one card, as a way of better managing your finances.

BusinessChoice Credit card

If you have a BusinessChoice Credit card, you will need to complete the following form and take it to your nearest branch for processing.

Download the BusinessChoice facility limit increase form (PDF 101kb).

Alternatively you can contact your Relationship manager or Business Direct on 132 772.

Altitude Business Limited Edition

If you have an Altitude Business Limited Edition card, existing Online Banking customers can save time completing this application by doing so online. Once signed in, your details are automatically (and securely) included in the form, meaning less data for you to fill in. It also means you'll get a decision within 60 seconds.

>>Apply now for a credit limit increase

Not a Westpac Online customer?

You can also apply for a credit limit increase by calling 1300 651 089. In most cases a decision can be made within 15 minutes and a confirmation letter will then be sent.

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Supplementary/additional cards

BusinessChoice Credit card

If you have a BusinessChoice Credit card you can have up to 10 cardholders (cardholder fees apply).

Download the BusinessChoice Cardholder request form (PDF 77kb).

Altitude Business Limited Edition card

You can apply for an additional card free of charge, and share the same line of credit , as long as they are over 16 years.

Existing Online Banking customers can save time completing this application by doing so online. Once signed in, you're details are automatically (and securely) included in the form, meaning less data for you to fill in. It also means you'll get a decision within 60 seconds.

>>Apply now for an additional cardholder

Not a Westpac Online customer?

If you are not registered for Online Banking, you can easily submit your credit card request by downloading and completing the PDF form below and forwarding it to Westpac. Filling in the form should only take you between and 5-10 minutes.

Download the additional card request form (PDF 354kb).

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Internet Banking

Access your account and do your banking online, anytime day or night. If you're registered with Business Internet Banking you can:

• View your account balance
• See the last 100 days' transactions
• Transfer money to pay off your accounts
• Pay bills displaying the BPAY logo

To find out more about Business Internet Banking.

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Balance transfer

Consolidating your finances on the one card could save you the cost (and trouble) of maintaining several accounts. Simply transfer the balances of any credit, charge, or store card to your Westpac Business credit card1. However, you will not gain the benefit of any interest free period until the full balance (including any balance transfer) is paid by the due date each month. If you like, we can contact the other financial institutions or stores for you.

BusinessChoice Credit cards

If you have a BusinessChoice card, you will need to complete the following form and post it to us or take it to your nearest branch for processing.

Balance transfer form (PDF 56kb)

Altitude Business Limited Edition

Existing Online Banking customers can save time completing this application or request by doing so online. Once signed in, you're details are automatically (and securely) included in the form, meaning less data for you to fill in. It also means you'll get a decision within 60 seconds.

>>Apply now for a balance transfer

Not a Westpac Online customer?

If you are not registered for Online Banking, you can easily submit your credit card request by downloading and completing the PDF form below and forwarding it to Westpac. Filling in the form should only take you between and 5-10 minutes.

Balance transfer form (PDF 56kb)

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Card Autopay

If you have an Altitude Business Limited Edition card or a BusinessChoice Credit card and find yourself struggling to remember to pay your credit card on time or are too busy to organise payments, you can have peace of mind with Card Autopay. It's a free service that automatically pays a nominated amount to your card monthly. You can choose to pay the full balance, a percentage of the balance, or a set amount.

BusinessChoice Credit card

To apply for Card Autopay for you BusinessChoice Credit card, call 1300 651 089 or complete the form below and fax it to (02) (number to be supplied).

Card Autopay - BusinessChoice Credit Card (PDF 70kb)

Altitude Business Limited Edition card

To apply for Card Autopay for you Altitude Business Limited Edition card, call 1300 651 089 or complete the form below and fax it to (02) 9767 0769.


Card Autopay request form (PDF 62kb)

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Lost or stolen card

To report a lost or stolen card, please notify us immediately so that we can stop all transactions on your account. Contact our Cards Customer Service Call Centre on:

• Australia – 1300 650 107 or call 1300 651 089 for the Altitude Business Limited Edition card
• Overseas – 61 2 9374 7082 (reverse charges)

If you report a lost or stolen card by phone or at a branch, the credit card can be stopped immediately. A replacement card will be mailed to you or sent to a branch for your collection. This will take four working days in metro areas and six working days in regional areas.

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Transfer your recurring direct debits

Do you have a new Westpac business card but still have recurring direct debits being charged to your old account?

Companies may be automatically debiting your business card for services such as phone, gas and electricity. If you have a new business card, you will need to advise these companies of your new card details.

For most companies a phone call will be sufficient to change your card details. You may also be able to update your details online.

If you need to provide your new account details in writing, our online form can help you generate the letters required. Then you can print and send the letters to your service providers.

Pen or PIN verification

Credit card transactions have always required your signature. That will change from 4 June 2008 when – at participating merchants – you will have the option of using the card's 4-digit PIN (personal identification number) instead. Of course, you can continue to sign as you've always done. The choice is yours.

Keying in your PIN can be more convenient than signing because it's quicker: no more juggling pen, purchases and paper. Just enter your PIN and you're done.

Find out more:

• Pen or PIN options and which cards are impacted
• Read our FAQs
• Call us on 1300 650 107 (Monday-Friday 8am-8pm EST).

Qantas Frequent Flyer Program membership (BusinessChoice Rewards card only)

You must be a member of the Qantas Frequent Flyer Program to earn and redeem points using a BusinessChoice Rewards Card. Each cardholder needs to complete the following registration form if they wish to earn Qantas Frequent Flyer points (PDF 81kb) or call 1300 650 107 (Option 3)

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General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include Product Disclosure Statements (PDS) for some products. The PDS is relevant when deciding whether to acquire or hold a product. View our ABN & RSE Numbers for Superannuation entities.

By accessing and viewing this website you agree to be bound by the Terms and Conditions of this website.

Products and services described here are only available in Australia. Fees and charges apply. Full details of all terms and conditions are available on application. These may be varied, or new terms and conditions introduced, in the future.

1. This rate is only available to customers who are applying for an applicable Westpac card and wish to transfer the balance(s) from a non-Westpac credit card(s), charge card(s) or store card(s). This offer is only available at point of application. Any subsequent balance transfers will be charged at the standard product interest rate listed on the leaflet Credit Cards, Interest Rates and Fees and will be treated as cash advances with no interest free days applying to them. Please note that payments made to your credit card account are first applied to any amounts transferred from other credit cards, charge cards or store cards under this offer, before they are applied to any other cash advance or purchase amount. This will mean that the portion of your outstanding account balance that is subject to a lower interest rate will be paid off first and that you will not gain the benefit of any interest free period until the full balance (including any balance transfer) is paid by the due date each month.